Contact Us

If you would like more information on anything at all please enter your details and a message below, and we will email or ring you back – or alternatively please call our Sales Office on 01584 705042.
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How to find us

We are situated in the beautiful Shropshire town of Ludlow, which is home to numerous highly-rated cafes, restaurants and coffee shops, and around 15 minutes on foot from the nearest railway station:

Epic Cycles

Coder Road

01584 705042 (Sales)
01584 705032 (Service)


SALES: Our Sales department is open to visitors strictly by appointment only**: 10am-5pm Monday-Friday, 10am-2pm Saturday.

Our phone lines are open: 9am-5.30pm Monday-Friday and 9am-5pm on Saturdays.

WORKSHOP: Our Workshop Service Centre is open (no appointment necessary): 10am-5pm Monday to Friday. Government guidance over the Covid-19 outbreak has changed significantly over the last 24 hours, with particular emphases on non-essential travel and social distancing. We have therefore decided to suspend workshop service bookings for the moment.

We are closed on Bank Holidays, Christmas Eve and Sundays.


We have a large private car park next to the store. Coder Road is very short – just drive, cycle or walk through the black gates on the bend ahead of you and our Sales department is directly in front of you, with our Service Centre, warehouse and fitting rooms etc round to the right.

In order to aid delivery vehicles please park immediately to your right on entering the gates, or along the far right-hand fence line.

**Due to Covid-19 measures customers will still be able to collect their bikes from us, as we have established a quarantined area for pick-ups and deliveries. But other customer visits have temporarily been suspended.

Please note that, while we hold a significant number of our most popular bikes in store, we no longer operate a conventional public showroom for casual browsing. As in-depth face-to-face viewings, discussions and fitting sessions all require a member of our team to be available to look after you properly for an extended period of time, without unnecessary distractions or interruptions, we operate an appointment system for physical Sales or Bike Fitting visits.

So please contact us in advance of your visit to book your appointment. It only takes a few seconds to make a booking over the phone on 01584 705042, via the Contact Us form or by email. As we operate a large number of appointment slots we can normally find a slot that will suit you, although in busy periods we can be fully booked for the following few days.