On many occasions our customers like the look of a standard specification bike, but would like it to be upgraded in a few places, for example with their preferred saddle, a different set of wheels or maybe by adding power cranks or a lighter set of tyres.
Around half of our bikes fall into this category! And if you are thinking about taking a standard “brochure-spec” bike and making just a few changes the most economical time to do this is when purchasing a bike, as we can usually offer some trade-in value for the parts being taken off (unless they are unique to the bike and therefore can’t be re-used), offer discounts on the parts being fitted and do not charge for the labour involved with upgrading new bikes. Once you have taken a bike away the upgrade costs to components always increase as the trade-in value of any parts that you are replacing will be lower or nil, and there may well be chargeable workshop time involved in carrying out the swap at a later date.
Please note that many component changes need to be carried out in particular ways to meet warranty requirements – our technicians are fully versed in the requirements of different manufacturers. By far the best time and lowest cost time to make changes to your bike is when first ordering (many changes, as above, are free for new bikes), with the added peace of mind that things will have been installed correctly and in accordance with manufacturer tolerances. The result will be well worth a little bit of time up front in discussing your requirements, as it will deliver a bespoke bike that suits your individual needs.
Finally, we come to full custom specification bikes – purchasing a new bike can involve a significant investment, especially at the premium end of most ranges. So why not consider a full custom build, where every part is chosen to meet your preferences or needs?
Around 20% of our bikes are built to full custom specifications – and when compared to high-end brochure specifications the costs can often be strikingly competitive, and sometimes are actually lower. While at the same time giving you exactly what you want!
Custom specifications can either start with a bare frameset, which we can work with you to specify in full, or with a full bike that we strip down and rebuild for you if the groupset that is fitted to the “donor bike” is not to your liking, but the frameset is exactly what you are looking for while not normally being available on its own.
How do I specify my tailoring requirements?
If you are able to make an appointment to visit us in person this will of course form a key part of our conversations with you while you are here, alongside things like bike viewing, demo rides or bike fitting, but it is certainly not essential to visit.
Many of our customers first make contact with us either by phone on 01584 705042, via email or using our contact page, and each product page also has a further information form where you can send us details of what you need or would like advice on, including options and costs for tailoring a specific model or building a fully custom bike.
Very few bikes leave here without some sort of personalisation, so please do not feel reluctant to ask anything at all – we enjoy answering queries about bike specifications!