How do I contact Epic Cycles?

We are only too happy to talk bikes over the phone on 01584 879245, face to face, or via email . Buying a bike should be an enjoyable experience, we will do everything we can to ensure that it is - we offer honest advice and guidance, baaed on unrivalled expertise and knowledge of all of our brands. We will always respond to your queries and calls, but we are sometimes unable to do so immediately as the volume of calls and emails we receive is frequently very high, and try as we might we can't get back to you straight [...]

How do I find Epic Cycles?

We are situated in Ludlow, under a minute from the A49 by car, and around 10-15 minutes on foot from the nearest railway station - full instructions can be found here. We have a large customer car park to the side of our Sales Department and Service Centre - and the centre of town is around 3/4 mile away.

What types of product do you sell?

At Epic Cycles we are not a conventional bike shop that carries a range of general cycling related products - instead we focus all of our efforts, stock and expertise on high-quality bikes themselves, together with items that are fitted to bikes - so we don't carry many products that are not fitted directly to bikes, such as food, clothing (aside from a few items of our own Epic clothing and KASK helmets) or things like bike racks, books etc. Our range covers adult bikes only - for all forms of riding, from cyclosportives, road racing, time-trials, touring and commuting, through to all-road, multi-terrain, adventure and [...]

When are you open?

Our Sales Department opening hours are: 10am-5pm on Monday to Friday, 10am-2pm on Saturday. Closed Sunday and Bank Holidays. Our Service Centre opening hours are: 10am-5pm on Monday to Friday. Closed Saturday, Sunday and Bank Holidays.  

COVID-19 UPDATE: JULY 2021


Following recent government announcements regarding further ‘unlocking’ and recommendations that businesses make their own decisions regarding Covid-19 policy, we have decided to retain all of our Covid-safe measures for the remainder of 2021.

As has been the case since spring 2020, we will not be open for physical pre-sales visits. Instead we will continue to use our highly successful remote pre-sales and customer service processes. We will also continue to be open for Covid-safe customer collections and workshop services (both of which *MUST* be pre-booked).
Our remote selling processes are very well established and the bottom line is that whether you visit us or not, you will receive the same market-leading levels of customer service, personal attention and expert advice, whatever your budget – as well as our unbeatable every day low prices.