What is involved in a fitting and set-up session?

Fitting and Set-Up At Epic Cycles we are proud of our record and experience in setting up bikes to fit our customers, having carried out in excess of 6,000 fitting and set-up sessions over the past 10 years. We currently operate two types of fitting appointment - a "Performance Fit", which takes place as part of a Test Ride Appointment, and a shorter "Sizing Evaluation" or basic fit, where a test ride is not involved or required. Included with every new bike sale is a fitting and set-up session (with the exception of ex-demo, ex-display, used/part-exchanged, and cycle-to-work scheme bikes). This session can either [...]

How do test rides work?

Test Rides We operate the UK's largest permanent demo fleet covering the majority of our range, so test rides are available on most of our carbon road bike models - but please call or email us to confirm availability of model/size as we can't possibly carry every model/size combination (as there would be thousands!). At Epic Cycles we operate a simple appointment system in order to ensure that one of team is free to support you in the right way.  Our test rides are not just a quick spin around the car park in street clothing, they are proper test rides on [...]

COVID-19 UPDATE: JULY 2021


Following recent government announcements regarding further ‘unlocking’ and recommendations that businesses make their own decisions regarding Covid-19 policy, we have decided to retain all of our Covid-safe measures for the remainder of 2021.

As has been the case since spring 2020, we will not be open for physical pre-sales visits. Instead we will continue to use our highly successful remote pre-sales and customer service processes. We will also continue to be open for Covid-safe customer collections and workshop services (both of which *MUST* be pre-booked).
Our remote selling processes are very well established and the bottom line is that whether you visit us or not, you will receive the same market-leading levels of customer service, personal attention and expert advice, whatever your budget – as well as our unbeatable every day low prices.