What is involved in a fitting and set-up session?

Fitting and Set-Up At Epic Cycles we are proud of our record and experience in setting up bikes to fit our customers, having carried out in excess of 6,000 fitting and set-up sessions over the past 10 years. We currently operate two types of fitting appointment - a "Performance Fit", which takes place as part of a Test Ride Appointment, and a shorter "Sizing Evaluation" or basic fit, where a test ride is not involved or required. Included with every new bike sale is a fitting and set-up session (with the exception of ex-demo, ex-display, used/part-exchanged, and cycle-to-work scheme bikes). This session can either [...]

How do test rides work?

Test Rides We operate the UK's largest permanent demo fleet covering the majority of our range, so test rides are available on most of our carbon road bike models - but please call or email us to confirm availability of model/size as we can't possibly carry every model/size combination (as there would be thousands!). At Epic Cycles we operate a simple appointment system in order to ensure that one of team is free to support you in the right way.  Our test rides are not just a quick spin around the car park in street clothing, they are proper test rides on [...]

COVID-19 UPDATE: OPEN FOR BUSINESS


We wanted to reassure all of our customers that we are open for business and our sales department is operating at full speed, whilst operating to the highest standards of social distancing and hygiene.

We normally operate on an appointment basis for physical sales visits, but for now and concentrating entirely on remote selling, from initial enquiry right through to home delivery – however, we are able to offer safe undercover outdoor collection. Our remote selling processes are very well established and the bottom line is that whether you visit us or not, you will receive the same market leading levels of customer service, personal attention and expert advice, whatever your budget – as well as our unbeatable every day low prices.