Price Match

Price Match

We are determined to back up our market-leading service, product knowledge and bike tailoring expertise with outstanding Every Day Low Prices.  We monitor the market closely to ensure that we are competitive on price every day of the year, but if you do see a current lower price on an identical in-stock product elsewhere please do let us know and we will do our best to match it.  See below for the terms and conditions of our Price Match offer.

To request a Price Match simply fill in the Price Match request form below, and make sure that you have included the URL of the competitor’s product page for the price you would like us to match.  Alternatively, please feel free to call us on 01584 879245 with details of where you have seen the offer.  We will get back to you as soon as possible with our Price Match reply.

Price Match Request

First Name

Last Name

Email

Telephone Number (optional)

Web Address (URL) Of The Competitor's Item Page

Web Address (URL) Of The Epic Cycles Item Page (Optional)

Other Useful Information (Optional) - e.g. to help us confirm required size/colour

Terms & Conditions

Please see below for details of which products, offers and purchases qualify for our Price Match.

  • The competitor’s item must be identical in specification (model, colour, size, year etc), and be brand new (no ex-demo or ex-display items) and in perfect retail condition
  • The competitor’s item must be in stock and available to purchase at the time we receive the price match request (during our normal business hours)
  • The competitor must be based in the UK and cannot be an auction (e.g. eBay) or marketplace retailer
  • The competitor’s price must be publicly advertised, available to all customers, and as such cannot include any membership or personal discounts.  We must also be able to verify the price on-line, not via telephone or email
  • We cannot match against multi-buy offers (e.g. buy-one-get-one-free)
  • The price we match against must take into account any additional charges, such as delivery or installation
  • Price Match is not available on Cyclescheme purchases and is not usually available on 0% Finance
  • Price Match cannot be combined with any other offers or discounts
  • We will attempt to match a competitor’s price, but we reserve the right to decline a price match request at our discretion, most notably where the product is not a standard stocked item
  • In cases where Finance can be used for the purchase we will also take into account any differences in interest charges, and whether the competitor is able to offer Finance on the product
  • Price Matches, once offered, are only valid for 7 days. Price Matches cannot be applied retrospectively