COVID-19 UPDATE: OPEN FOR BUSINESS
With Covid-19 in the news, we wanted to reassure all of our customers that we are open for business and our sales department is operating at full speed, whilst operating to the highest standards of social distancing and hygiene maintenance.
Epic Cycles is not a standard high street bike shop – we moved several years ago to a set-up that provides the same outstanding customer service and advice for all of our customers, both in-store and remotely. Most of our customers already purchase their bikes without ever visiting us in person – even when their requirements are complex and move far beyond a simple ‘click to buy’ vending machine type purchase.
We normally operate on an appointment basis for physical sales visits, but we are suspending appointments for the immediate future and moving to remote selling only – from initial enquiry right through to home delivery. This is nothing new to us – our remote selling processes have been refined over a number of years and the bottom line is that whether you visit us or not, you will receive the same market leading levels of customer service, personal attention and customisation – as well as our unbeatable every day low prices.
